Cancellation & Refund Policy

At Sun Mango, we deal with perishable products, so our policies are designed accordingly.

1. Order Cancellation

• Orders can be cancelled within 12 hours of placement or before they are “Dispatched,” whichever is earlier.

• Once the order is processed or shipped, cancellation is not allowed.

2. Refund Policy

Refunds are applicable in the following cases:

• Damaged or spoiled products delivered

• Incorrect product delivered

• Order not delivered

3. Proof Requirement

Customers must provide:

• Photos or videos of the product within 24 hours of delivery

4. Refund Process

• Approved refunds will be processed within 2–7 business days

• Refunds will be credited to the original payment method

5. Replacement Policy

• In some cases, we may offer replacement instead of refund

6. Non-Refundable Situations

• Minor natural variations in mango size, taste, or color

• Delay due to unforeseen logistics or weather conditions

7. Contact for Issues

Email: achaurasiya59@gmail.com
Phone: 7738735249